E-COMMERCE Department SUpervisor
NEXT ROUND
August 2022 - Present
• Responsible for managing a team of 10 employees focusing on online retail product listings.
• Devised and implemented a new listing process that significantly improved the accuracy and efficiency of product listings.
• Created and implemented an innovative product scanning system to enhance product location tracking in the warehouse.
• Contributed to company's branding by creating an extensive library of graphic assets for web and print advertising.
• Successfully led the department to achieve record-breaking unit listings on the company website, doubling the previous year's records.
Co-Creator and Producer
Brewer’s Sessions
October 2019 - January 2022
• Co-created and produced the Brewer's Sessions, a local concert series highlighting Richmond musicians.
• Managed the complete production and post-production process, ensuring high-quality content.
• Recorded, mixed, and mastered audio for the series, optimizing content for streaming platforms.
• Contributed to the creation of marketing assets to promote the series effectively.
Product Manager and Photographer
1 Factory Radio
February 2019 - August 2022
• Oversaw online retail product listings across multiple platforms including Amazon, eBay, Walmart, and Etsy.
• Photographed and edited product photos for online retail listings.
• Created website and social media graphics for use in print and web marketing.
• Managed the company's social media accounts, focusing on customer engagement.
Media Specialist
Virginia Department of Health
January 2018 - January 2019 (Contract)
• Recorded and edited audio and video content of on-site activities facilitated by the Virginia Department of Health.
• Worked closely with department training coordinators to update all training media, including onboarding videos and on-site technical training.
• Created and edited digital graphics and videos for use on social media, as well as in print and web advertising.
Marketing Director
BluMaan
January 2016 - January 2018 (Contract)
• Managed and grew social media presence, engaging fans and viewers of the men's hair and fashion YouTube channel.
• Maintained and managed relationships with influencers across various social media platforms.
• Edited and curated content for YouTube videos, with several videos reaching over a million views.
• Managed both B2C and B2B sales leads, contributing to the success and growth of a new hair product line.
Recording Instructor
Guitar Center
May 2013 - December 2015
• Created and taught individualized music production lessons to cater to diverse student needs.
• Proficient in a range of recording software (Pro Tools, Logic, Cubase, GarageBand), and incorporated these into lesson plans.
• Managed relationships with music production software companies, securing free trial access for students.
• Provided bi-weekly free group lessons, promoting customer engagement and satisfaction.
Shipment Captain
Urban Outfitters
June 2011 - April 2013
• Worked closely with the store receiver to accurately scan weekly shipments.
• Routinely processed and stored new merchandise to maintain up-to-date inventory.
• Assisted merchandiser with placing new items, enhancing store presentation.
• Helped build and set up new store fixtures and displays, contributing to store aesthetics.
Sales Associate
Urban Outfitters
October 2010 - June 2011
• Provided exceptional customer service by greeting guests and addressing their needs promptly.
• Managed multiple zones on the sales floor, including greeting, fitting room, and re-stocking.
• Handled sales transactions and processed returns at the register efficiently.
• Achieved promotion to Shipment Processor within the first year of employment.
Busser/Runner
Big Al's Sports Bar & Grill
May 2008 - December 2009
• Worked fast and efficiently to clear empty dishes from tables, as well as expedite food to tables
• Seated customers, washed dishes and cleaned the restaurant before closing.